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Chainguards and Chaincases

Dynamo powered lights

Handlebars

Locks

Parts for maintenance of older and traditional bikes

Practical parts for upright bicycles

Recumbent / Velomobile parts

Sturdy Cargo Racks

 
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Read our blog for reviews, how-to guides, and more information about components in the shop

We are also active campaigners for better conditions for cyclists everywhere. Read our campaigning blog, A View From the Cycle-Path.

 
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Shipping

The shipping cost for an order is calculated by the website after it knows your country and the weight of your order. The easiest way of finding out the total cost to buy goods including shipping to your location is to enter it into the shopping cart on the website and go right through to the payment stage having given your address. You can do this before you commit to buying, and we won't spam you if you have entered your email address.

This also gives the website a chance to remove the 21% European sales tax (BTW / VAT) which you won't have to pay if you live outside of the European Union.

Here are some indications of approximate shipping costs are to different countries:

Order weight Light Average Heavy
Netherlands €1.50 €7 €7
UK / Western Europe €6.20  €15 €21
USA / Rest of world €11 €26 €36

We do not seek to make profit on shipping. The price calculated by the website is that which we calculate will be charged by the Dutch post office - the cheapest option open to us. For very low value orders the shipping cost includes some allowance for time and costs to pack your order.

If there is a significant difference in what your parcel costs to ship relative to our website's calculation then we will normally process a partial refund.

Please don't ask why shipping is "expensive" for buying one relatively low cost but heavy item. The answer is simple: shipping costs depend on weight and size, not on cost. Because we sell some relatively heavy items for prices which are much lower than on other websites, sometimes the postage will seem high relative to the item cost. We know of some instances where other websites have exactly the same items for as much as four times our price. Would you rather that we increase the cost of the goods to make the postage seem relatively less expensive ?

If you buy multiple items then the postage rate per item is lower.

Who will deliver your parcel ?

It's not always possible for us to tell you which company will deliver your parcel in your country. For DPD parcels we expect the delivery to be made by the same company, but parcels sent with the Dutch post office will be delivered by whichever company has a contract with them in your country and that varies over time and sometimes also depending on the weight or shape of your parcel.

Notes written on parcels

If you want us to write on a parcel that it should be delivered nextdoor if you're not home we can do that. We cannot write on your parcel that it is a gift in order to avoid import taxes. If you have paid for insured postage then we can't write that the deliverer should leave it on your doorstep unsigned.

Brexit

As we approach the end of March 2019 there may come a time after which delivery to the UK is either not possible for a short period, when there is a delay, or the price or condition of transport may change. For this reason, orders placed by British customers close to the date of Brexit may unfortunately have to be refunded or refused. We expect that after brexit the cost of postage to the UK will rise. It currently costs less for us to send parcels to EU member states than, for instance, Switzerland or Norway and we will unfortunately have to pass on any increased postage cost to British customers.